Webinars and Workshops

Blue Cross and Blue Shield of Illinois offers free webinars and workshops for the independently contracted providers who work with us. This includes scheduled webinars and on demand training modules that focus on electronic options and other helpful tools and resources. Some webinars offer continuing education credit.

On Demand Trainings

Access and view these recorded sessions at your convenience.
Illinois Commercial Provider Orientation

Availity® Essentials Training

Join us for instructor-led webinar sessions on various Availity Essentials resources to learn about eligibility and benefits, prior authorization, claim status and other tools.  Learn more and register for training.

Webinars

To register now for a webinar on the list below, click on your preferred session date.

Description Dates Session Times
Behavioral Health HEDIS Update for 2025
Join us for a webinar reviewing behavioral health Healthcare Effectiveness Data and Information Set (HEDIS®) measures for 2025 and the specifications for each measure.
Aug. 20, 2025

Noon to 1 p.m.

BCCHPSM and MMAI New Provider Orientation
Learn how we can best work together to improve the health of our members with Blue Cross Community MMAISM and/or BCCHP. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.

Aug. 21, 2025
Sept. 18, 2025

10 to 11.a.m.
BCCHP and MMAI Required Provider Training Webinars
If you provide care and services to our members with MMAI or BCCHP, please join us for guided webinars that will review all the provider trainings required by the Centers for Medicare & Medicaid Service and/or Illinois Department of Healthcare and Family Services.
Sept. 2, 2025 
Sept. 16, 2025
10 a.m. to 12:30 p.m.
Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM Provider Orientation
Our Medicare Advantage Plan expanded to additional counties within Illinois. These orientation webinars will give you the opportunity to ask the PNCs questions and will highlight topics such as provider enrollment, eligibility and benefits, claim submission and review and additional resources.   
Sept. 9, 2025

10 to 11 a.m.

 

Orientation Webinars for New Commercial Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.

Aug. 13, 2025
Sept. 10, 2025
10 to 11 a.m.
Resource Webinar: Claims Overview   
This webinar provides additional information, resources and instructions on the most frequently asked about topics from our provider community. 
Sept. 30, 2025 10 a.m. to noon
Resource Webinar: Contracting and Credentialing
Learn about contracting and credentialing, updating your information, the roster process and a review of the Provider Onboarding Form and Demographic Change Form.
Aug. 26, 2025 10 a.m. to noon
Website Review Webinar   
This webinar features a tour of the provider website for both commercial and government lines of business.  
Aug. 28, 2025 10 a.m. to noon

 

Webinars Offering Continuing Education Credits

Earn continuing education credits with the free webinars below.

 

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.

HEDIS is a registered trademark of the National Committee for Quality Assurance.

Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.