Webinars and Workshops

Blue Cross and Blue Shield of Illinois offers free webinars and workshops for the independently contracted providers who work with us. This includes scheduled webinars and on demand training modules that focus on electronic options and other helpful tools and resources. Some webinars offer continuing education credit.

On Demand Trainings

Access and view these recorded sessions at your convenience.
Illinois Medicaid Professional Provider Orientation
Illinois Commercial Provider Orientation

Availity® Essentials Training

Join us for instructor-led webinar sessions on various Availity Essentials resources to learn about eligibility and benefits, prior authorization, claim status and other tools.  Learn more and register for training.

Webinars

To register now for a webinar on the list below, click on your preferred session date.

Description Dates Session Times
Appointment Wait Time and Provider Directory Overview for Blue Cross Community Health PlansSM 
Learn more about appointment access and availability standards for BCCHPSM, how to keep provider information up to date and how to navigate the provider directory.  
May 15, 2025 Noon to 1 p.m.
BCCHP and MMAI New Provider Orientation
Learn how we can best work together to improve the health of our Blue Cross Community MMAISM and/or BCCHP members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.
May 15, 2025
June 18, 2025
10 to 11.a.m.
Blue Cross Medicare Advantage (PPO)SM and Blue Cross Medicare Advantage (HMO)SM Provider  Orientation
Our Medicare Advantage Plan expanded to additional counties within Illinois. These orientation webinars will give you the opportunity to ask the PNCs questions and will highlight topics such as provider enrollment, eligibility and benefits, claim submission and review and additional resources.     
June 10, 2025

10 to 11 a.m.

Orientation Webinars for New Commercial Providers
Learn how we can best work together to improve the health of our members. Ask questions and engage with our PNCs on topics such as network participation and benefits, claims, post-processing claim inquiries, supplemental resources, credentialing and contracting.

May 14, 2025
June 11, 2025
10 to 11 a.m.
Pharmacy Provider Orientation for BCCHP 
Pharmacy providers can learn how we can best work together to improve the health of our BCCHP members.  Ask questions and engage with our PNCs on topics such as network participation, benefits, claims, post processing claim inquiries, supplemental resources, credentialing and contracting.
June 5, 2025 10 to 11:30 a.m.
Resource Webinar: Claims Overview 
This webinar provides additional information, resources and instructions on the most frequently asked about topics from our provider community.
May 20, 2025 10 a.m. to noon

Resource Webinar: Contracting and Credentialing
Learn about contracting and credentialing, updating your information, the roster process and a review of the Provider Onboarding Form and Demographic Change Form.

June 24, 2025 10 a.m. to noon

 

Webinars Offering Continuing Education Credits

Earn continuing education credits with the free webinars below.

 

Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSIL. BCBSIL makes no endorsement, representations or warranties regarding any products or services provided by third party vendors and the products and services they offer.

HEDIS is a registered trademark of the National Committee for Quality Assurance.

Checking eligibility and benefits and/or obtaining prior authorization is not a guarantee of payment of benefits. Payment of benefits is subject to several factors, including, but not limited to, eligibility at the time of service, payment of premiums/contributions, amounts allowable for services, supporting medical documentation, and other terms, conditions, limitations, and exclusions set forth in the member’s policy certificate and/or benefits booklet and or summary plan description. Regardless of any prior authorization or benefit determination, the final decision regarding any treatment or service is between the patient and the health care provider. If you have any questions, call the number on the member's BCBSIL ID card.